Day of Service – FAQ

Day of Service is held the first Saturday of November each year. On this day, the Augusta University family will fan out through the community to perform all types of service projects with different organizations that have requested our help!

From volunteering at an animal shelter to working at a local food bank – if you think it might be service, it probably is. Visit the Community Partners section to see a growing list of community organizations that we will be partnering with this year.

All full-time and part-time Augusta University and AU Health faculty, staff and students are encouraged to participate in the Day of Service along with their families. Augusta University students are required to bring their student ID badge at registration.

Are we required to participate in Day of Service?

While your involvement is very much encouraged, you are not required to participate in Day of Service. This is a voluntary effort in support of our local community.

I already volunteer in our community, why should I participate?

We recognize that many Jaguars are actively involved in our community.Day of Service is a means for students, faculty, staff and friends to come together in the spirit of volunteerism. It’s also an opportunity to participate in a historic day for Augusta University that demonstrates our great tradition of service to others.

I want to volunteer. How do I register for the Day of Service?

Registration for Day of Service will take place online in late August – visit the Volunteer Registration page for more information!

What is the deadline for Volunteer Registration?

The 2019 volunteer registration deadline is Thursday, September 26th.

Why do I need to register if I want to volunteer?

Having an accurate number of participants allows us to better estimate the resources needed for each official site and to determine if new sites need to be added so that everyone interested in volunteering from the Augusta University community can participate.

Can my whole group volunteer at the same site?

Yes! We’d love for your group to work together. While we do not guarantee spaces for everyone in your group at the same site, we do our best to accommodate everyone at the site you’ve chosen. We encourage you to have each of your members sign up as soon as possible to get the site you want and ensure that there is enough space for everyone in your group!

Can someone else register for me?

No. For liability reasons, we need every volunteer to register individually. (We don’t have “accounts” for registration) We have so many volunteers working on one day, we need to be sure that we’ve accounted for the safety and whereabouts of everyone who is representing Augusta University during Day of Service.

Can I change my site once I’ve completed registration?

No. Site changes are not permitted after registration is complete unless there is a documented medical reason necessitating the change. Please email us at if you feel that you fall into that category.

I can’t participate. How do I unregister?

Please email us at with your request no later than October 15th.

May my family/children participate?

Yes. We want Day of Service to be a family affair. Designated service sites appropriate for children will be noted as such. Children are encouraged to participate with the permission of their parents at sites determined by their parents to be safe and appropriate.

All of the service sites in my area are full. What should I do?

Many of the popular service site fill up quickly. We encourage you to register early. If your first choice site is full, please choose an alternate location that’s meaningful to you.

Will meals be provided?

All Day of Service volunteers are invited to attend the Day of Service Appreciation Celebration Picnic on Saturday from 11:00 a.m. until 1 p.m. on the Summerville Campus as our way of saying thanks for your service.

How long do volunteer activities go on throughout the day? How long should I plan to be involved in such activities?

All activities are scheduled between 8 a.m. and 5 p.m. Most projects will take two to four hours; some will take longer. Everyone should be finished by 5 p.m.

Where and when do I show up?

You will receive a service site assignment confirmation after registration verifying your location and shift time. Project Leaders may also be in touch with the volunteers of their projects prior to the Day of Service about where to meet at the volunteer site. Project start times vary.

Will I get a Day of Service reminder email?

Yes, Reminder emails will go out the week before the event for all pre-registered volunteers.

What if I get thirsty at the volunteer site?

Most sites will not provide beverages. We encourage all participants to bring extra water. Some project locations will provide water on site.

How do I get to my volunteer site?

Volunteers are required to arrange their own transportation to/from their service site.  Carpooling is also recommended as some sites may have limited parking available.

What happens if it rains?

It won’t rain. But, if it does rain and you are involved in an outdoor activity, we will contact you and your team regarding alternate rain plans for your project. But it definitely won’t rain, so no worries.

What should I wear to my assigned service location?

All volunteers should wear long pants and closed-toed shoes to volunteer. We will provide an official Day of Service t-shirt that you must wear as your TOP layer. This identifies you as an AU volunteer! Please dress according to the weather forecast for that day. It may be chilly in the morning and very warm in the afternoon. Layers are good!

What if I really liked my project and want to stay involved with my Community Partner?

Great! We’re excited you found a match! Check out the Community Partners page for contact information and to keep in touch with your preferred partner organizations.

Can I receive community service credit for participating in Day of Service?

Yes, please bring your community service form to your Day of Service assignment and let the  Lead individual at the non-profit organization know in advance that you 1) will be obtaining community service credit during your service; and 2) that you’ll need for the individual at the non-profit organization to verify and sign off on the form after you’ve completed your service hours.

How are the organizations selected for Service Day?

Selection of organizations for Day of Service comes from Community Partner applications that are submitted by local nonprofit organizations who are interested in partnering with us.  This day is intended as a one-day partnership to carry out specific functions that benefit our community.  If you have questions or suggestions for future community partner projects, please feel free to contact the Office of Volunteer Services and Engagement at 706-721-3596 or

I am affiliated with a local non-profit community organization. How can we become a service site for this year’s Day of Service?

We are no longer accepting community project proposals for the 2017 Day of Service. We encourage your organization to submit a proposal for our 2018 event when they open in early 2018.

What is the deadline for Community Partner Project applications to be submitted?

We begin accepting applications for Community Partner Projects in early March and the deadline  for project submissions closes in early May. If you anticipate having an issue meeting that deadline please contact us.

Who do I call with questions about volunteering or one of the service projects?

Please contact the Augusta University Office of Volunteer Services and Engagement at 706-721-3596 or

Need more information?
Please contact the Augusta University Office of Volunteer Services and Engagement at 706-721-3596 or